Privacy Policy
Effective Date: 17.11.2024
At Radiant Soul Living, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.radiantsoulliving.com ("Site") or engage with our services. By using the Site, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information from you when you visit our Site, sign up for our newsletter, purchase products or services, or contact us for support. The types of personal information we may collect include:
Personal Identification Information: Name, email address, phone number, billing and shipping address.
Payment Information: Credit card details or other payment method data for processing purchases.
Usage Data: Information about how you interact with our Site, including IP address, browser type, device type, and pages visited.
Cookies and Tracking Technologies: We use cookies to enhance your experience on our Site. Cookies are small files stored on your device that track your preferences, login information, and usage patterns.
2. How We Use Your Information
We may use the personal information we collect for the following purposes:
To provide and manage the services and products you request, including coaching sessions, digital products, and other resources.
To process payments and manage transactions.
To send you marketing communications, newsletters, or promotional offers (you may opt-out at any time).
To improve our Site’s functionality and user experience.
To respond to your inquiries, support requests, or feedback.
3. How We Protect Your Information
We implement appropriate technical and organizational measures to secure your personal information. This includes encryption, firewalls, and secure payment processing to ensure your data is protected from unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
4. Sharing Your Information
We will not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:
Service Providers: We may share your information with companies that assist in the operation of our business, such as payment processors or email marketing services.
Legal Compliance: We may disclose your information if required by law or to protect the rights, property, and safety of Radiant Soul Living, our users, or others.
5. Your Rights and Choices
You have the following rights regarding your personal data:
Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we update or correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Opt-out of Marketing Communications: You can opt-out of receiving promotional emails by clicking the unsubscribe link in our communications or contacting us directly.
To exercise any of these rights, please contact us at emily@radiantsoulliving.com
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your data is no longer needed, we will take appropriate measures to securely delete or anonymize it.
7. Children’s Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information immediately.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the updated date will be indicated at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: emily@radiantsoulliving.com
Website: www.radiantsoulliving.com